Shipping &
Returns & Cancellation Policy
Shipping Policy
Delivery is available In Egypt Only
The timelines quoted are business days - Sunday to Thursday only, weekends and public holidays are not included.
Delivery time starts from the next day of the date you have placed your order.
Delivery time
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Cairo & Giza Governorate From 3-4 Business Days from the next day of the day you place your order
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Other Governorates From 4-6 Business Days from the next day of the day you place your order
Return And Cancellation Policy
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14 days Return from the date of delivery .
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24 Hours Free Cancellation from the date of the order
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Customer will be charged with additional shipping cost completely in case of product dislike or change mind.
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Dislike or Change Mind Order unacceptable to return in case of used products.
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Ensure all seals, tags and accessories are left intact and the item is in its original packaging.
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You will receive 100% refund for your item if we delivered a damaged, defective, wrong item when returning it without any additional shipping fees.
How To Return Or Cancel Your Order?
Send a Message for (Return - Cancel) your order including your order details ( Your Name - Order No. - Mobile No. ) with a reason in case of returning order
Facebook :
https://www.facebook.com/PalacioDeSara
Instagram :
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Whatsapp :
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